1. Information we collect
When you submit a form, contact us, join a campaign, or communicate with EARTHOVER, we may collect personal and business information including, but not limited to:
- Full name
- Company or agency name
- Job title or role
- Email address
- Telephone number
- Country or region
- Website, portfolio, file attachments or supporting materials you choose to share
- Marketing requirements, partnership interests or enquiry details
- Any other information voluntarily submitted by you
2. How we use your information
We may use your information to:
- Contact you regarding your enquiry
- Provide proposals, presentations, quotations or membership information
- Assess agency partnership or network-fit enquiries
- Arrange meetings, consultations or follow-up conversations
- Send relevant updates, insights, newsletters or promotional material
- Improve our website, campaigns, services and customer experience
- Conduct internal analytics, reporting and business development activities
3. Consent
By submitting your information through our website, contact forms, lead generation forms or campaign pages, you consent to:
- The collection and processing of your personal information
- Being contacted by EARTHOVER representatives via email, telephone or messaging platforms
- Receiving communications relevant to your enquiry, agency interests or industry interests
You may opt out of marketing communications at any time.
4. Sharing of information
We do not sell your personal information. Your information may be shared only with:
- Employees, consultants, partner specialists or service providers acting on our behalf
- Technology, analytics, hosting, CRM, email, storage or advertising platforms that help us operate our website and campaigns
- Professional advisers or authorities where required by law, regulation or legitimate business need
All third parties are expected to maintain appropriate confidentiality and security standards.
5. Data security
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Unauthorised access
- Disclosure
- Misuse
- Alteration or destruction
However, no online platform can guarantee absolute security.
6. Retention of information
We retain personal information only for as long as reasonably necessary for legitimate business purposes, to respond to your enquiry, manage our relationship with you, maintain records, or comply with legal and contractual obligations.
7. Your rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate or incomplete information
- Withdraw consent where processing is based on consent
- Request deletion of your information, subject to legal, contractual or legitimate business obligations
Requests may be submitted to the contact details below.
8. Cookies and tracking technologies
Our websites and campaigns may use cookies, tracking pixels and analytics tools, including LinkedIn Insight Tag, Google or similar technologies, to understand website performance, improve campaign delivery and enhance user experience.
Contact
Privacy requests and questions
For privacy-related requests or questions about this policy, contact EARTHOVER at duan@earthover.com or +27 83 709 6688.